Rental Conditions
MOMO Rent a Car – Terms & Conditions
1. Definitions
“Lessor” means MOMO Rent a Car, Skopje International Airport, North
Macedonia.
“Renter” means the individual or legal entity named in the Rental
Agreement.
“Rental Agreement” means the signed agreement governing the rental.
“Authorized Driver” means any driver listed in the Rental Agreement.
“Vehicle” means the rented vehicle with all keys, documents and
accessories.
2. Driver Requirements
- Minimum age according to vehicle category.
- Valid driving licence held for at least 2 years.
- Valid passport or ID.
- Additional documents may be required.
3. Vehicle Collection
The Renter confirms the vehicle has been inspected and accepted in good
condition together with all documents, keys and accessories.
4. Rental Period
The rental starts and ends at the agreed times. Extensions require prior
approval.
5. Vehicle Use
The vehicle may only be driven by Authorized Drivers and must not be
used for illegal activities, racing, towing, off-road driving, or under
the influence of alcohol or drugs.
6. Cross-Border Travel
Travel outside North Macedonia requires prior written approval.
Unauthorized travel voids optional protection.
7. Fuel Policy
Vehicles are supplied and returned with the same fuel level unless
otherwise agreed.
8. Mileage
Unlimited mileage unless stated otherwise.
9. Payment
The Renter is responsible for all rental charges, extras, damages,
fines, tolls, fuel differences, cleaning fees and administrative
charges.
10. Security Deposit
A refundable security deposit may be required.
11. Traffic Fines
The Renter is responsible for all traffic and parking fines plus
administrative fees.
12. Accidents, Theft & Breakdown
The Renter must immediately contact the police, obtain a police report
and notify MOMO Rent a Car.
13. Damage Responsibility
The Renter is liable for damages resulting from negligence, misuse,
wrong fuel, lost keys, documents, interior damage and violations of
these Terms.
14. Insurance
Basic insurance is included. Optional protection packages reduce
liability subject to their terms. They do not cover negligence, wrong
fuel, lost keys, interior damage, tires, wheels, underbody damage or
incidents without a police report where required.
15. Vehicle Return
Return the vehicle on time, at the agreed location, with all keys,
documents and accessories.
16. Cleaning Policy
Excessive dirt, smoking residue, pet hair or unusual cleaning
requirements will incur additional charges.
17. Smoking
Smoking and vaping are prohibited inside all vehicles.
18. Lost Property
MOMO Rent a Car is not responsible for personal belongings left in the
vehicle.
19. Privacy
Personal data is processed in accordance with applicable data protection
laws.
20. Cancellation Policy
- Free cancellation up to 14 days before pickup.
- Cancellations between 14 days and 72 hours before pickup incur a 50%
cancellation fee.
- Cancellations within the last 72 hours before pickup are
non-refundable.
- No-show reservations may be charged 100% of the booking value.
- Approved refunds are returned using the original payment method.
21. No-Show
Failure to collect the vehicle or meet rental requirements may be
treated as a no-show.
22. Governing Law
These Terms are governed by the laws of the Republic of North Macedonia.
23. Acceptance
By signing the Rental Agreement or confirming a reservation, the Renter
accepts these Terms & Conditions.
